Terms of Service

Acceptance of Terms

By accessing or using any services provided by Tensor Solutions ("we", "our", or "us"), including our AI solutions, WhatsApp Business API integration, and related communication services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.

Description of Services

Tensor Solutions provides AI-powered solutions, WhatsApp Business API integration, and communication services designed to help businesses automate and enhance their operations. Our Services may include, but are not limited to:

• AI agent development and deployment
• WhatsApp Business API messaging and automation
• Custom communication platform integration
• Consulting and technical advisory services

User Accounts and Responsibilities

When using our Services, you are responsible for:

• Providing accurate and complete information when setting up your account or service
• Maintaining the confidentiality of any credentials or access tokens associated with your account
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use of your account

Acceptable Use Policy

You agree not to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Send spam, unsolicited messages, or bulk communications in violation of anti-spam laws
• Distribute malware, viruses, or other harmful software
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of our Services
• Use our AI services to generate content that is illegal, harmful, or misleading
• Reverse-engineer, decompile, or disassemble any part of our Services

We reserve the right to suspend or terminate access to our Services for any user who violates this Acceptable Use Policy.

Intellectual Property

All content, features, and functionality of our Services — including but not limited to software, text, graphics, logos, and documentation — are owned by Tensor Solutions or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services without our prior written consent.

You retain ownership of any content you submit through our Services. By submitting content, you grant us a limited license to use, process, and store that content as necessary to provide and improve our Services.

Disclaimers and Limitation of Liability

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Tensor Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Services.

AI-generated outputs are provided for informational purposes and should not be relied upon as professional, legal, financial, or medical advice. You are responsible for reviewing and validating any AI-generated content before use.

Indemnification

You agree to indemnify, defend, and hold harmless Tensor Solutions and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of our Services, your violation of these Terms, or your violation of any rights of a third party.

Termination

We may suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease. Any provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Texas, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Terms on this page with a new "Last updated" date. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.

Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

Contact Us

If you have any questions about these Terms of Service, please contact us: